We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries effectively, escalate complex issues to the appropriate team members, and participate in the improvement of our customer service processes.

The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a proactive mindset. Exceptional analytical skills and the ability to multitask multiple inquiries simultaneously are also necessary.

If you are excited about joining a fast-paced environment and making a positive impact on our customers, we encourage you to apply.

Searching for Inbound Chat Analyst in Pune! Work with Eclerx

Are you dedicated about providing exceptional customer support? Do you have strong communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a leading company that provides business process outsourcing (BPO). Our workforce is committed to delivering superior service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Providing to customer questions in a timely and helpful manner

* Handling with customer problems

* Recording customer history

An excellent opportunity to join a thriving team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this opportunity, please submit your resume and cover letter to jobs@eclerx.com.

Customer Operations Inbound Chat Analyst Role at Eclerx

At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Feature information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Duties include:
• Promptly respond to customer inquiries via chat.
• Offer clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Holds Openings for Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you website have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
• We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.

Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an amazing opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a satisfying customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and efficient responses to customer inquiries.
• Guiding users through online processes
• Demonstrating strong communication skills

This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this rewarding role, we encourage you to apply!

Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune

Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the first point of engagement for customers seeking assistance via our online chat platform. You'll offer timely and helpful solutions to their inquiries, affirming a positive customer experience.

• Your role will require dialoguing with customers in a polite and friendly manner.
• Candidates will also be responsible for addressing a spectrum of customer issues
• The company offers a stimulating work environment with opportunities for advancement.